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Germ Hero Real Customer Reviews
"At Germ Hero, customer satisfaction is everything. We go above and beyond to make our customers extremely happy. Every person, every job is as important as the next. There is nothing we love more than seeing our customers smile, and giving them the peace of mind they need."
Knowing we were moving, we wanted to insure a clean and safe environment with movers, cable, wifi, security being installed in our new home and a lot of unknown people. We researched several companies and found Germ Hero was the only one who explained the process, how it works. More importantly their communication is Platinum Service, where other companies didn't respond. We'll definitely use Germ Hero again.
18:30 10 May 21
We have a small financial company but not that many customers coming through. Its all pretty much virtual. However, we do have almost 40 employees on a site and we did Germ Hero mostly for their sake, as some started to be a bit worried about the current Covid situation.. Guys at Germ Hero were very responsive and professional and fast. Few of our employees were so thankful and actually came to tell us they feel much better coming to work now. So, even if you don't have many clients, it's a definite recommend on my end! Great guys and great work!
14:09 18 Mar 21
Great Value..... On time and ready to work....
20:31 12 Feb 21
I would like to recommend Germ Hero for any type of an office environment or any type of a business in general. I disinfect my office space on a monthly basis and I absolutely love how these guys work, I love their top of the line solutions they use, and how they use best possible equipment on the market to deliver the best possible outcome. They are professional, always on time, uniformed, masked up and wearing gloves. Overall I’d recommend them for all types of business especially medical offices, day cares and kindergartens, restaurants and gyms, car dealerships and so many more. Thanks for you top notch service guys!!
20:21 12 Feb 21
Germ Hero is very prompt and professional. They show up on time and sanitize the whole facility in remarkable time, taking much care to leave no trace other than a germ free building and poster shields to let customers know the business has been sanitized. Eric and Nate are super easy to talk to and always set a good example wearing masks at all times. With Germ Hero you can be confident in the safety of your business, yourself, and the customers. Highly Recommended!
17:31 01 Feb 21
This company is the quintessential service organization! We called them with very short notice. We were out of town and our home became infected by the person watching the property. 2 hours before our return home, they came out and thoroughly disinfected the house. The home was left in immaculate condition and locked up at the time of completion. They even put up with our pesky dogs whom the sitter did not, apparently, adequately lock outside for the tech. He gently placed them outside, twice, during his efforts.We compared pricing with 2 other companies, and Germ Hero was the best, and the most friendly and professional to speak and deal with.If you're in need of a disinfectant service, Germ Hero is highly recommended by this home owner. They won't let you down!Bless them for their service, and bless anyone needing such service!Sincerely,Robin A. RobinsonHomeowner and Citizen,Las Vegas, Nevada
01:03 22 Jan 21
These guys are amazing - found out one of our employees tested positive for Covid and we called Germ Hero and they were out the same day to both our locations to clean and disinfect. Extremely professional, quick and very well priced against the competitors. Highly recommend.
21:18 15 Jan 21
I was skeptical because this was my first time using any services of this nature...I became ill and needed peace of mind to reclaim the cleaniness of my home and they definitely sanitized my home very well...would recommend their services!
07:24 14 Jan 21
The owner and Kevin had great customer service and honored the first quote they gave me and then threw in a free auto disinfectant and they did my shed complimentary on site. They were prompt, polite, quick and efficient. No residue nor odor was left when they finished. Couldn’t even tell they did anything which in this case is good. They are compassionate about really helping people and did a very thorough spray and then they did a second coat through the entire house after they wiped down the first application. I was impressed by their professionalism as I know they were just starting their entrepreneurial adventure with a break through invention and product that no one else could deliver. Looking forward to doing business with them in the near future and staying sanitized!!
21:51 13 Jan 21
Great company , we are in transportation business and we use there services for office and equipment disinfection. Very professional and responsive.Thank you guys for everything what you doing in this hard times for our community, God bless you 🙏🏻
04:27 31 Dec 20
Our small learning community tremendously benefits from Germ Hero’s services. Germ Hero is safe and effective. The technicians are responsive, punctual, and professional.We highly recommend this service for any and all businesses that wish to provide a safe and germ free working environment. The service is cost effective and easy to schedule!
20:06 11 Dec 20
This coming was absolutely the best customer 100% perfect on time 100% perfect and quality of work magnificent!! I will recommend germHero to everyone I know!! I mean WOW!!!
03:19 07 Dec 20
The best Service Ever. I highly recommend it. Thank you Germhero for coming out and giving us an awesome service. Thank you soooo much
20:12 04 Dec 20
If you are a business owner, germaphobe, or just someone looking to keep your facility sanitary, Germ Hero is a great company to help with that.I emailed them with interest and they sent out a questionnaire to get more information about me and what im looking for.They provided quality customer service both via phone and email to give me all the information and tools I needed.I have 2 facilities and they did a wonderful job sanitizing them, they were easy to work with, and mindful of everything around them. They are in and out of the facility quickly and make sure you are pleased with the final results. If you want to feel safe from germs and virus and show others you are taking necessary precaution, Germ Hero is for you!!!!highly recommend!
09:46 12 Nov 20
Run by complete professionals and an excellent team, was very excited to come across this absolutely amazing service! Takes into account everything from A-Z... It seems everyone who doesn’t want to worry about new Covid rules and regulations needs this service!
19:23 09 Nov 20
The Team was very responsive, professional & thorough. i would recommend them to anyone.
14:47 08 Nov 20
Great company to work with! Both of Lola’s locations are currently contracted and we are very happy with the product and customer service! Providing a product that gives peace of mind for health and happiness! Good job guys!!
15:05 05 Nov 20
So glad i found Germ Hero. They are extremely professional. They don't overcharge like some of these other companies out now. Very professional. They sanitized my entire house. Thank you!!!
19:56 04 Nov 20
Very communicative and very thorough. Would highly recommend!
15:20 14 Oct 20
Absolutely amazing customer service! Very professional and responsive to all my high demands. I would definitely recommend to everyone who doesn’t want to worry about new Covid rules and regulations. Thanks again guys!!!
16:25 23 Sep 20
What a great company to be able to call to kill those germs! They were so very friendly, fast, efficient and professional! Every business should get this done monthly or more!
16:17 14 Sep 20
GermHero is top of the line when it comes to disinfection and sanitation for home and business. Being in the Healthcare Industry, I understand and recognize the importance of needing such a specialized service. GermHero is keeping our homes, medical practices, and everyday visits just that much safer!
01:33 11 Sep 20
During this unprecedented time, we need to find a reliable company to depend on. I had the pleasure of using Germ Hero's services and I can say that they are a top-notch company! I’ve done my research and talked to several companies before deciding on using them because of a better quote. I’m so glad I did! They have awesome customer service, very professional, and very pleasant to deal with. From the owners (Ilija & Eric) to the technician (Kevin), I have nothing but good things to say about them. Look no further if you need any disinfection and sanitizing services. You will be way beyond satisfied.
Douglas Banaszak [West Prep MS]
18:25 05 Sep 20
Absolutely, great experience. From top to bottom, they are thorough, professional, and very passionate about cleanliness and stand behind their work 100%! I would suggest them to anyone.
21:16 20 Aug 20
Professional and reliable service, courteous staff, high quality work.
06:21 20 Aug 20
I can’t say enough about the owner of Germ Hero, Eric! Work ethic, character, customer service, and professionalism are second to none! Highly recommended!!
05:06 20 Aug 20
Great job! Glad to have you the peace of mind of having a clean office. Thank you for answering all my questions and providing us the service in a timely matter.Thank you, you guys a truly making a difference!
04:17 20 Aug 20
Best in the business keeping that Covid away. Could not believe how affordable it was also. Always better preventative money than dealing with a lawsuit later.
02:42 20 Aug 20
If you really need to sanitaze your work place you should try this company.Very nice costumer service, great price and on the end you get totally clean space germ and bacteria free.Thanks for your business
02:00 20 Aug 20
Reasonable price, very professional, great customer service, they showed up on time to appointment, sprayed every inch of my house, with the corona virus still going on, disinfecting my house is extremely important, gavd me a peace of mind. Eric Zhivalyuk, was extremely professional, explained the process in details, I will definitely recommend germ hero to family and friends. Thank you Eric for great service.
01:59 20 Aug 20
Am amazing company!!! Having 4 kids at home they were my first pick for Disinfecting my house will recommend them to anyone and everyoneThank you
Go Cay Go
01:53 20 Aug 20
My experience was of the up most tremendous. I always get quick and professional care from them. If you want to keep your family, friends, and employees safe then call Germ Hero. They are MY heros. Let them be yours.
01:35 20 Aug 20
Highly recommend Germ Hero!
Tina B (Tina)
19:56 19 Aug 20
I highly recommend this company!!! 🤗🤗🤗🤗🤗🤗They work with harmless products, the workers are kind and professional..... And most important of all, MY HOUSE IS DEEP DISINFECTED. 10 stars from us!
19:32 14 Aug 20
Germ Hero did everything they said they would do. Easy booking, professional team, on time and detailed. They even disinfected my cars for free!
16:30 06 Aug 20
“So glad I decided to go with Germ Hero, I got quotes from other companies and they were almost TWICE as expensive. Being a single working mom I needed something that worked around my busy schedule. Germ Hero came out the SAME day and did a great job!”